Most Frequently Asked Questions
What make those print unique ?
I strive to evoke a deep emotional response from viewers. By capturing intimate moments and unique behaviors of wildlife, my photographs connect people to nature in a profound way, fostering a sense of empathy.
I believe in portraying nature as it is, without manipulation. My photographs are a true reflection of the wild, captured with patience and respect for the subjects. This authenticity ensures that the stories my images tell are genuine and impactful.
Can I customize my order?
If you do not found the size that you are looking for, or if you have seen a photo that you have seen on social media or other platform that is not here. We can certainly found a way to answer to your need. Just drop me a message.
What countries do you ship to?
Anywhere in North America. We basically can ship anywhere a post office can deliver. However we are aware that certain remote area can be more difficult due to specific addresses. If you are unsure, please contact us and we will found the best way to ship at the right address and the right transporter to deliver to you.
How much does shipping cost?
Following the success of the summer sale.
FREE SHIPPING to end of July. Hurry Up !
How long will it take to receive my order? Can I track my order?
Estimated delivery time following purchase is about 15 days for Canada, about 20 for United States of America (due to eventual border delay)
After recieving the confirmation order email, you will receive a separate email with the tracking number.
Returns and Refunds
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Just contact us, we will provide return label and instruction for the return.
Print Care
- How should I care for my print?
As long as the print is covered with a UV glass, you only will have to wipe the dust once in a while.
If you choose the option Framed or Metal, there are made to last, and are easy to maintain. You will only need to dust it every once in a while.
- Can I hang my print in a bathroom or kitchen?
For longest longevity and peace of mind, Metal print is best suitable for washroom or wet area, even outside.
Contact Information
Feel free to use the form below for any requests or questions.